Information for Landlords

Who can use DepositGuard?

Before using DepositGuard, you must make sure of the following:

How do I protect my deposits with DepositGuard

We have created a user guide that you can download, this contains information on all aspects, including registration, protection your deposits and what to do in case of a dispute.

Guidance to tenancy deposit protection

For more information of tenancy deposit protection, including legal requirements and how a tenancy deposit scheme works, visit the RLA's Tenancy Deposit FAQ page.

From registering to use DepositGuard to protecting and ending your deposits, download your step-by-step user guide to protecting your deposits with DepositGuard here.

Four simple steps to deposit protection

From April 6th 2012, landlords must protect a tenancy deposit within 30 days of receiving it; failure to do so could lead to a penalty of one to three times the deposit and the loss of the right to use a Section 21 notice to evict your tenant

Follow these four steps to avoid these penalties:

  1. When in receipt of the deposit protect it as soon as possible, no later than 30 days.
  2. Complete the Prescribed Information in full and send this to the tenant along with the Deposit Protection Certificate and a copy of the Scheme Leaflet as soon as possible, no later than 30 days.
  3. Get your tenants to sign each of the documents to confirm they have received them.
  4. At the end of the fixed term you should protect the deposit and serve prescribed information again if creating a new agreement or making changes to the first tenancy. If the tenancy continues on the same terms as a statutory periodic tenancy the deposit remains protected but you should serve new Prescribed Information.

For more information on tenancy deposit protection read the TDS leaflet What is the Tenancy Deposit Scheme?.